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How to verify your account
How to verify your account
Updated over a week ago

Although verifying your account isn’t a requirement, doing so will lift the 24h withdrawal limit of $20,000 for Crypto, and the deposit limit of $2,000 for Money deposits and alternative deposit methods.

To verify your account, just click on ‘Settings’ from the Account dropdown menu.

Verifying your account step by step

  1. Follow the prompts and take a selfie using the camera on your smartphone or your webcam by clicking on ‘I’m ready’ (make sure the lighting is good and your face is clearly visible)

  2. Select your country, choose the type of document you’ll be uploading, and click ‘Next

  3. Upload your document (make sure you upload both sides of the document where applicable, and that they are clear and fully visible)

Once your document has been uploaded, you will be redirected to the ‘Settings’ page.

Verification usually takes up to 2 minutes, after which your account status will be updated to ‘Verified’, and your withdrawal limit will be automatically lifted.

If you have any questions or need help verifying your account, reach out to our compliance team via email at [email protected].

For more information about our KYC and AML policies, click here.

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