We offer fast and secure cash withdrawals.
Please note that customers from South Africa can only use alternative withdrawal methods. We apologize for any inconvenience this may cause and encourage you to explore other available withdrawal methods for South African clients.
Just click on ‘Withdraw’ next to US dollar under the ‘Wallets’ section on the Accounts dashboard.
Withdrawing cash step by step
Before submitting a withdrawal, make sure to transfer your funds to the account Wallet.
USD will be pre-selected
Select your country to review all available payment methods
Choose between Volet, or alternative payment methods (where available)
Select the payment details you want to use (if it’s your first time, you’ll have to click ‘Add Details’ to enter new payment details)
Enter the amount you want to withdraw
Click ‘Submit to Withdraw’
Enter the PIN code we emailed you to confirm your withdrawal
To make a withdrawal using Volet or alternative payment methods, you first have to make a deposit using that payment method.
You can track the status of your withdrawal under the ‘Last Withdrawals’ section.
When will I get my withdrawal?
Withdrawals are processed once daily between 12:00 and 14:00 UTC. If you request a withdrawal before 12:00 UTC, it will be processed on the same day. Requests made after 12:00 UTC will be processed the following day.
We also offer the option to withdraw in Crypto.