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How to withdraw Crypto
Updated over 2 weeks ago

PrimeXBT provides fast and secure cryptocurrency withdrawal options, ensuring a smooth process for accessing your funds. Whether you’re transferring to an external wallet or another platform, we make it easy to withdraw your crypto safely.

Withdrawing Crypto step-by-step

Follow these steps to complete a cryptocurrency withdrawal:

  1. To start, click the ‘Withdraw’ button available on the main page of the platform.

  2. Transfer funds to your Wallet
    Before initiating a withdrawal, ensure your funds are moved to the Wallet account.

  3. Select the cryptocurrency
    Choose the crypto asset you want to withdraw, such as Bitcoin (BTC), Ethereum (ETH), or any other supported currency.

  4. Choose the network
    Select the appropriate network for your withdrawal. This is particularly important for assets that are available on multiple networks (e.g., ERC-20 or TRC-20 for USDT).

  5. Enter the withdrawal address

    • If this is your first withdrawal via this currency and network, you must whitelist the address first. To do that, click the Add New Address button.

    • To whitelist your new withdrawal address, enter your crypto wallet address and give it a specific name. After that, a PIN code will be sent to the email address associated with your PrimeXBT account. When prompted, enter that PIN code to confirm the addition of the new address.

  6. Enter the withdrawal amount
    Specify the amount you wish to withdraw. The system will display any applicable network fees before you proceed.

  7. Submit your withdrawal request
    Click ‘Submit to Withdraw’ to finalize the process.

  8. Confirm with your PIN code
    A PIN code will be sent to your registered email address. Enter this code to confirm and complete your withdrawal request.

  9. Track your withdrawal status
    You can monitor the progress of your withdrawal under the ‘Last Withdrawals’ section of the platform.

Additional withdrawal options

In addition to withdrawing cryptocurrencies, PrimeXBT also provides the option to withdraw fiat money, offering further flexibility to meet your needs.

When will I get my withdrawal?

At PrimeXBT, we process cryptocurrency withdrawals instantly. This ensures you can access your funds quickly without unnecessary delays.

In rare cases, withdrawals may take up to 24 hours to process, depending on network conditions or additional security checks.

Please note that customers from South Africa are not able to withdraw funds using cryptocurrency. We apologize for any inconvenience this may cause and encourage you to explore other available withdrawal methods.

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