Updated over a week ago

Register an Account

The registration process is quick and simple:

  1. Go to the registration page:

  2. Choose your account credentials (Email+password), optionally provide your phone number, and agree to the Terms and Conditions

  3. Click ‘Register

  4. Confirm your registration by entering the 4-digit PIN code that you receive via email:

Resend’ option allows you to request a new PIN code after a 1 minute interval, if you have not received one.

Additionally, you may select the ’Didn't receive email?’ option to troubleshoot for possible reasons why the PIN code does not arrive at your email inbox.

Phone number information is optional when registering and may be used to tie your PrimeXBT account to your mobile number after we implement this feature. Additionally it will allow clients to utilise the telephone support feature (call out on request) as we plan to introduce it in the near future.

Login with Google Account

In order to login to the account again once logged out, you can use your PrimeXBT account credentials (Email + password), or select the ’Continue with Google’ option, which allows you to authorise using your existing Google Account.

By selecting the 'Continue with Google' option, you will be redirected to the Google Account Sign in sub-page. Use your Google Account credentials to sign in:

Once completed, you will be automatically logged in to your PrimeXBT account.

If your Google Account was already authorised in your browser, simply confirm to continue with the selected account to log in to your PrimeXBT account.

Download IOS & Android applications

Additionally you can access your PrimeXBT account using the IOS and Android applications of the platform.

  • our official IOS application can be found here

  • our official Android application can be found here

Password recovery

If you forgot or lost the password from your account, you can proceed to the 'Password Recovery' page:

  • Specify the email address from your account on the password reset page;

  • Click the blue 'Reset' button;

  • You will receive an email to the specified email address with the password reset PIN;

  • Insert this reset PIN on the same page where you specified your email address;

After the reset PIN has been inserted, you can set a new password for your account and use it to further login to your account.

You have now successfully created an account! Next step - making a deposit.

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