Answers to the most common questions about connecting PrimeXBT to TradingView and trading there.
Connecting
Why don't I see PrimeXBT in the TradingView broker list?
PrimeXBT isn't in the default list. In the Trade with your broker window, click the search icon (magnifying glass) in the top-right corner and type PrimeXBT.
You may be in a restricted jurisdiction, for example the USA, Canada or Japan. See Restricted Jurisdictions for the full list.
Your VPN may be on. TradingView shows brokers based on your location. Turn off your VPN and reload the page.
Do I need a paid TradingView subscription?
No. You can connect PrimeXBT and trade with a free TradingView account.
Can I use a Demo account?
Yes. Select Demo when you connect PrimeXBT to TradingView.
This is your PrimeXBT demo account. It isn't the same as TradingView's Paper Trading, which is a separate simulator with its own balance and positions. Trades on one don't appear on the other.
Can I connect my MT5 account?
Only PX Trader 2.0 accounts can be connected to TradingView. MT5 accounts aren't supported.
I see "Session restore failed". What should I do?
Your TradingView session with PrimeXBT has expired. Click Connect in the PrimeXBT window and log in again. Your positions and orders aren't affected.
Trading
Why did my order fail on a specific stock?
TradingView shows charts for many markets that PrimeXBT doesn't offer. You can only trade instruments PrimeXBT supports: CFDs on Forex, Indices, Commodities, Shares and Crypto, and Crypto Futures.
To find a tradable instrument, click the instrument name in the top-left corner of the chart and use the PrimeXBT filter in Symbol Search. See Available instruments and trading conditions on TradingView.
Why do the BUY and SELL buttons open a list of brokers?
Your PrimeXBT account isn't connected, or the session has expired. Select PrimeXBT and click Connect. See How to connect PrimeXBT to TradingView.
