We understand that circumstances change, and you may wish to delete your PrimeXBT account. While we always encourage our users to reach out to our support team to resolve any concerns before making this decision, we respect your right to delete your account if you choose to do so.
Important Information Before Requesting Deletion
You cannot delete your account yourself; you must contact our support team for assistance.
Once your account is deleted:
You will no longer have access to any of your account data.
You will not be able to use the same email to register a new account on PrimeXBT.
How to Request Account Deletion
To delete your PrimeXBT account, follow these steps:
Send an email to [email protected] from the email address linked to your PrimeXBT account.
Clearly state your request to delete your account and personal data.
Wait for a response from our team, who will guide you through the next steps and confirm once your request is processed.
If you have any concerns or questions before proceeding with account deletion, our support team is happy to assist you. Please contact us through our support channels for further guidance.
We appreciate your time on PrimeXBT and hope to assist you in the future should you decide to return.